Do I have to be a member to use your services?
No. Our services are open to anyone. All services are available by emergency or by appointment in advance.
Do you offer any membership plans?
Currently, we do not offer any membership plans.
Why would I need your service when I have free roadside assistance through my insurance?
Most insurance companies and motor clubs offer basic roadside assistance: jump start, lockout, fuel delivery, and tire change. However, if you have a flat tire and no spare, or you have a wheel lock with no key and it's 2am, the only thing they will offer you is a tow. That leaves you waiting until morning to get your vehicle mobile again.
I have roadside assistance through my insurance. Can I use it to cover the cost of the service?
Insurance companies and motor clubs such as State Farm Roadside Assistance and AAA Roadside Service may contact us to cover the cost of the service, or may possibly offer you reimbursement for the cost of the service depending on your policy with them. Contact your insurance company or motor club for details on your policy coverage.
Will my insurance company or motor club cover the cost of the tires?
Motor clubs and insurance companies such as AAA Roadside Assistance or AllState Roadside Service may cover the cost of the tires depending on your policy. Most often, they only cover the cost of the service or offer reimbursement for the service cost, but not the tires. Contact your insurance company or motor club for details on your policy coverage.
All four of my wheels and tires were stolen. Can you deliver a new set to my location?
Yes we can. Many insurance companies will not tow a vehicle with no wheels since it may damage it, leading to additional costs. We specialize in getting vehicles with missing wheels mobile again quickly, safely and efficiently, which is why several insurance companies call on us to assist their clients when such an emergency arises.
Can I put the tire on myself to reduce the cost of the service?
To ensure the highest quality of service, we do the entire service in full or we don't do it at all.
What types of vehicles do you service?
All services are available for all cars, pickup trucks, SUVs, vans, and most light duty commercial trucks and vans by Ford, Chevrolet, Dodge, Mercedes Benz and GMC. Limited services are available for light duty commercial vehicles outside of these brands. Roadside tire services are available for light duty trailers with tire sizes 12 to 17.5 inches. We do not offer services for medium duty and heavy duty commercial vehicles.
Are you a mobile mechanic?
No. Roadside assistance contractors primarily service non-mechanical problems that may disable a vehicle, such as a flat tire or a dead battery. Mobile mechanics work on mechanical issues such as replacing an alternator or a starter. We do not provide mobile mechanic service.
Can I get service now and pay for it later?
All services must be paid in full by cash or credit card prior to receiving service. The info on the credit card or debit card must match your current driver's license or passport. Gift card payments are not accepted.